Returns & Exchanges
At BoardCo, we want to ensure you have the perfect gear for your next adventure. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided through our automated system.
Pack Your Gear
Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the gear, your refund or exchange will be processed within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing